1. No Cancellation Policy

• Once an order is placed and payment has been successfully processed through Razorpay, it cannot be cancelled under any circumstances.

• Each saree is prepared exclusively for the customer, and we do not hold ready inventory.

2. No Refund Policy

• We do not offer refunds or exchanges for any products sold, whether domestic or international.

• This includes reasons such as change of mind, delay in delivery due to courier issues, or incorrect address provided by the customer.

3. Damaged or Defective Products

• All sarees undergo strict quality checks before dispatch.

• However, in the rare event that you receive a damaged or defective product, please email us at contact@fuchsiabypalak.com within 48 hours of delivery with:

  • Clear unboxing video or images showing the damage.

  • Your order number and contact details.

• Our team will assess the situation and, if verified, may offer a suitable resolution (such as replacement or repair) at our discretion.

4. International Orders

• Due to customs processes and international handling, we do not accept returns or refunds on overseas shipments.

• Customers are responsible for any import duties, customs taxes, or local charges applicable in their country.

5. Order Modifications

• Once an order is confirmed, no changes can be made to size, color, fabric, or delivery address.

• Please verify all details carefully before checkout.

7. Customization 

Customization may take up to 90 days to complete

6. Contact for Support

For all order-related concerns, please reach us at:
 contact@fuchsiabypalak.com