1. Introduction

Welcome to Fuchsia by Palak Agrawal (“we”, “our”, “us”).
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from https://fuchsiabypalak.com (“Website”).

By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Order Information: Product details, purchase amount, and transaction history.

• Technical Data: IP address, browser type, device information, and cookies to improve your shopping experience.

• Communication Data: Any messages, feedback, or inquiries you send us via email or forms.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Manage payments through Razorpay.

• Provide customer support and respond to inquiries.

• Improve our products, services, and website experience.

• Send order updates, promotional offers, and brand news (only if you consent).

4. Payment Information

All payments are processed securely through Razorpay, a trusted third-party payment gateway.
We do not store or have access to your credit/debit card details.
Razorpay’s privacy policy governs all payment-related data.

5. Cookies

We use cookies to:

• Maintain your shopping cart and order session.

• Remember preferences like language or currency.

• Analyze website traffic to improve performance.

You can manage or disable cookies through your browser settings.

6. Sharing of Information

We do not sell, rent, or trade your personal information.
However, we may share data with:

• Service providers (shipping, payment, IT support) who help us operate the website.

• Legal authorities if required by law or to protect our rights.

7. International Orders & Data Transfer

As we serve customers worldwide, your data may be transferred to and processed in other countries.
By using our services, you consent to such international data transfer and processing in accordance with this policy.

8. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
While we strive for complete security, no online system is 100% secure.

9. Data Retention

We retain your information as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes.

10. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.
  To exercise these rights, email us at contact@fuchsiabypalak.com.

11. Refund & Cancellation Policy

All sarees sold through Fuchsia by Palak Agrawal are designer and made-to-order items.
Once the order is placed and payment is received, no cancellations or refunds are permitted — including international orders.
We encourage customers to carefully review product details before placing an order.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the date of last revision.

13. Customization

Customization may take up to 90 days to complete

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
 contact@fuchsiabypalak.com